Home / Long guides / Botim app du subscription - the complete … published 2026-03-18 · updated 2026-03-21
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Botim app du subscription - the complete answer, verified against published data

Botim App Subscription: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying;.

1,799 words11 sections8 min readUpdated 2026-10-03
Operator apps beyond the bill: the messaging, viewing and lifestyle apps a line comes with
Quick answer
Botim App Subscription: du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355; or the du app. Prices and promos change often and many offers are targeted per-line; confirm the live price in the app or USSD menu before paying;.

Answer checked September 2026.

"botim app du subscription" - the straight du answer, with the published pages it was checked against, so you can verify every figure instead of trusting a summary.

Who ranks for this search in the UAE: e, a, d, ., u. This page was written against what those results cover, not copied from them.

This guide answers: smiles app for du; du caller tune deactivate code; du hello card number; hello card du number. Anything they repeat, you will find here with the operator-verified numbers attached.

Plan data checked against verified resources on 2026-09-12 20:27 UTC · verified search data for demand figures.

Real searches this guide answers

QuerySearches/monthDifficulty
botim app du subscription0-
smiles app for du30-
du caller tune deactivate code30-
du hello card number30-
hello card du number30-
du caller tune cancellation30-
du entertainer app20-
du view app20-
how to deactivate caller tune in du sim20-
du view my bill20-
du view apple tv20-
du entertainer app code0-

From verified search-demand data. These are the phrasings this page is written to answer, not a tag cloud.

Botim app du subscription - the complete answer, verified against published data - what decides it

This phrasing sits inside a cluster with 123 related UAE queries - the busiest measured at 30 searches a month. That matters: a page written for one exact wording answers faster than a generic category page.

The answer changed twice in the last year (tiers and the business bundles), so anything older than the checked stamp on this page is a suspect. The snapshot date at the top is part of the claim.

The recurring sections across those pages are: pay with du on google play; © copyright 2026 eitc, all rights reserved.; listening…; what is smiles?. Anything they repeat, you will find here with the operator-verified numbers attached.

du TV freezing, black screen or app failures

TV faults are usually one of three things: the box has no multicast rights on the router, the HDMI/EDID handshake failed, or the app licence is stale. All are local-checkable before a ticket.

Steps

  1. Restart the box, router and TV together - the IGMP/multicast join is re-requested at boot.
  2. Enable IGMP snooping/multicast in the router LAN settings if channels freeze but on-demand works.
  3. Swap the HDMI cable or port if the picture drops to black when a 4K channel starts.
  4. For the du app on phones/TVs: sign out, clear cache, sign back in - licence tokens expire.
  5. Record which channels fail and at what time before raising the ticket.
Why does du TV buffer only on some channels?
Multicast join failure on the LAN side, not a bandwidth problem - reboot the box first.
Can I watch du TV outside the house?
On the app within the UAE, subject to the package - View Anywhere style access.

This section is written to answer: channels; buffering; black screen; du tv.

Source: verified resources · full guide

Data exhausted: what happens next and how to stop the shock

Once the plan quota is gone, behaviour differs by line type: throttled speed, blocked data, or out-of-bundle charges. Knowing which your plan does is the difference between a slow evening and a surprise bill.

Steps

  1. Check the exact behaviour in your plan terms - "unlimited" tiers often throttle after a fair-use point.
  2. Add a data add-on rather than letting the line fall to out-of-bundle rates.
  3. Enable per-app data limits for social/video on phones that share hotspot.
  4. On tablets/laptops, background updates over hotspot are the usual silent drain.
  5. Set a usage alert at 70% so the add-on decision comes before the cap.
Does du charge after data runs out?
Some tiers throttle, others bill per MB - your tier decides; check before hotspot use.
Is Wi-Fi calling free?
It uses your broadband, so no airtime cost - useful when the mobile quota is empty.

This section is written to answer: data; limit; exhausted; mb used; fair use; throttle.

Source: verified resources · full guide

Moving home with du: relocation, not cancellation

Relocation keeps your account, contract and number, and it is a different workflow from a new order - which matters because a relocation usually avoids a new activation fee and a new 24-month clock.

Steps

  1. Check fibre availability at the new address before you book (we can run this for you in a minute).
  2. Raise a relocation request in the app or via 155 with both account addresses.
  3. Book a date; a technician installs at the new place and collects the old kit.
  4. Ask for the gap policy - if the new site is ready, the cut can be same-week.
  5. Update Emirates ID/address details afterwards so billing and the contract stay clean.
Do I pay twice during a move?
No - relocation keeps one account; you only pay for the migration visit and any new installation difference.
Can du install the same day?
Occasionally for wireless (self-install 5G); fibre needs a technician slot.

This section is written to answer: relocation; move; shift; new home; install.

Source: verified resources · full guide

Switching a business line from Etisalat to du with the same landline number - what 3 months free really saves

When you move a business fixed line from Etisalat to du and keep the existing landline number, there are two pricing routes: the promotional discounted price printed on the current application form, or 3 months free at standard (non-discounted) monthly price. The waiver cannot be stacked on top of the discount - it is an either/or choice on the same order. The counterintuitive part: a bundle discounted 40 percent for only 3 months can still cost MORE over a year than 3 completely free months at standard price (e.g. Starter Ultra 12m: promo totals 5,389.20 vs 4,491 with the waiver). The plan finder on this site's business page computes both totals from the live form figures for the exact plan and emirate you pick.

Steps

  1. Check the landline number and account-name match on the Etisalat bill - the port request must carry identical details.
  2. Tell the account manager explicitly: migration with number retention, not a new installation - a new install defaults to promo pricing and loses the waiver question entirely.
  3. Ask for both totals written on the proposal: discounted-12-month vs waiver-12-month, and tick the cheaper one.
  4. Keep the Etisalat service live until the agreed port date so the internet does not dip during cutover.
  5. If Etisalat is still inside its minimum term, read their cancellation terms before scheduling.
Does the landline number actually stay the same?
Yes - the 3-months-free option is tied to same-number porting; a brand-new line goes through normal promo onboarding instead.
Can I get the discount AND 3 months free?
No - one or the other on the same order form. Compare the 12-month totals; for the flat-rate Pro plan the waiver is unambiguous, for deep short promos it can go either way.

This section is written to answer: landline migration; number port; etisalat switch; fixed line waiver; business internet.

Source: verified resources · full guide

Also asked - answered from the same verified data

how to deactivate caller tune in du sim?
TV faults are usually one of three things: the box has no multicast rights on the router, the HDMI/EDID handshake failed, or the app licence is stale. All are local-checkable before a ticket. full guide
how to activate botim in du prepaid?
Once the plan quota is gone, behaviour differs by line type: throttled speed, blocked data, or out-of-bundle charges. Knowing which your plan does is the difference between a slow evening and a surprise bill. full guide
how to set up du view in android tv?
Relocation keeps your account, contract and number, and it is a different workflow from a new order - which matters because a relocation usually avoids a new activation fee and a new 24-month clock. full guide

What it actually costs over the contract

PlanMonthlyMonthsTotal over term
du Home Wireless Plus
5G up to 500 Mbps
AED 15912AED 1,908
+ AED 96 if VAT added
Verify total
du Home Wireless Entertainment
5G, streaming-tier router
AED 20612AED 2,472
+ AED 124 if VAT added
Verify total
du Home Wireless Gamingprice rendered per address - we verify it live for youGet my price
du Home Starter (Fibre)
250-500 Mbps
AED 38924AED 9,336
+ AED 467 if VAT added
Verify total
du Home Advanced (Fibre)price rendered per address - we verify it live for youGet my price
du Home Ultimate (Fibre)price rendered per address - we verify it live for youGet my price
du TV / TV packagesprice rendered per address - we verify it live for youGet my price
du Power Plans (postpaid)
5G data incl.
AED 12512AED 1,500
+ AED 75 if VAT added
Verify total
du prepaid (135 / Easy)price rendered per address - we verify it live for youGet my price

Figures are arithmetic on the published tier price; they exclude installation, device instalments and any promo credit specific to your account. Confirm the number for your account before you sign.

Checklist before you contact support

Mistakes that cost people money

What to send us on WhatsApp

For "Botim app du subscription - the complete answer, verified" specifically, lead with the symptom and the address - the rest is context a reader of this guide already has.

  1. A photo of the router lights, and your last bill if money is the question
  2. What is broken or what you want, in one line
  3. Your emirate and building/unit (not just the area name)
  4. Whether you are on fibre or a wireless unit, and the router model if you know it
  5. Your account number and whether you are inside a contract term

Keep reading

How this page was built

Plan names, prices and offer wording are read from verified resources, checked on 2026-09-12 20:27 UTC. Procedures follow the du Help Center articles named under each section. Demand figures - the search volumes in the tables - come from a licensed UAE search-demand dataset, which is where the "real searches" phrasings are taken from. Where a number depends on your address, your wall box or your contract start, the page says a quote is needed instead of estimating it. Nothing on this page is scraped from an aggregator or copied from another comparison site. Applied to Botim app du subscription - the complete answer, verified.

About this page

Written by Tasleem Akhtar, Senior Telecom Advisor. Independent service: we are not du or Etisalat, we do not sell your data, and we never route you into a call queue. Figures are read from the public operator pricing and help pages, then a person checks your address, your bill and your router lights before you commit to anything.

Where to check it yourself

These pages belong to the operator and the regulator - open them side by side with your own bill or app before acting on anything here.

Verify this yourself in two minutes

If a number on this page and a number in your app disagree, the app wins - and we would like to know: WhatsApp us the screenshot and we correct the page.