Du botim package - the real 2026 prices, line by line
Botim Package: Most packs auto-renew with balance; manage via app My Plans or the same USSD menu. e& (etisalat) hubs: *101# packages menu, *121# balance+data, *170# data balance, *140# postpaid bill, *050# deals; or the e& UAE app. du hubs: *135# menu, SMS Bal to 1355 for balance, Bill to 1233 for postpaid bill, STOP DATA to 1355;.
Answer checked September 2026.
Asked 20/mo as “du botim package”.
You searched "du botim package", so here is the money answer first: the published tiers, what they cost after any promo window closes, and the one-off fees the comparison sites leave out.
Who ranks for this search in the UAE: e, a, d, ., u. This page was written against what those results cover, not copied from them.
This guide answers: smiles app for du; du caller tune deactivate code; du hello card number; hello card du number. Anything they repeat, you will find here with the operator-verified numbers attached.
Plan data checked against verified resources on 2026-09-12 20:27 UTC · verified search data for demand figures.
Real searches this guide answers
| Query | Searches/month | Difficulty |
|---|---|---|
| du botim package | 20 | - |
| smiles app for du | 30 | - |
| du caller tune deactivate code | 30 | - |
| du hello card number | 30 | - |
| hello card du number | 30 | - |
| du caller tune cancellation | 30 | - |
| du entertainer app | 20 | - |
| du view app | 20 | - |
| how to deactivate caller tune in du sim | 20 | - |
| du view my bill | 20 | - |
| du view apple tv | 20 | - |
From verified search-demand data. These are the phrasings this page is written to answer, not a tag cloud.
Du botim package - the real 2026 prices, line by line - what decides it
This phrasing sits inside a cluster with 123 related UAE queries - the busiest measured at 30 searches a month. That matters: a page written for one exact wording answers faster than a generic category page.
Price questions go wrong in three predictable places - the VAT line, the promo end date, and the one-off activation fee. Each one gets its own number below, not a "starting from".
The recurring sections across those pages are: explore smiles; smiles unlimited; download smiles app; accessibility. Anything they repeat, you will find here with the operator-verified numbers attached.
du TV freezing, black screen or app failures
Steps
- Restart the box, router and TV together - the IGMP/multicast join is re-requested at boot.
- Enable IGMP snooping/multicast in the router LAN settings if channels freeze but on-demand works.
- Swap the HDMI cable or port if the picture drops to black when a 4K channel starts.
- For the du app on phones/TVs: sign out, clear cache, sign back in - licence tokens expire.
- Record which channels fail and at what time before raising the ticket.
Why does du TV buffer only on some channels?
Can I watch du TV outside the house?
This section is written to answer: channels; buffering; black screen; du tv.
Source: verified resources · full guide
Data exhausted: what happens next and how to stop the shock
Steps
- Check the exact behaviour in your plan terms - "unlimited" tiers often throttle after a fair-use point.
- Add a data add-on rather than letting the line fall to out-of-bundle rates.
- Enable per-app data limits for social/video on phones that share hotspot.
- On tablets/laptops, background updates over hotspot are the usual silent drain.
- Set a usage alert at 70% so the add-on decision comes before the cap.
Does du charge after data runs out?
Is Wi-Fi calling free?
This section is written to answer: data; limit; exhausted; mb used; fair use; throttle.
Source: verified resources · full guide
Bill higher than expected: the four usual causes
Steps
- Open the bill PDF and read the "other charges"/"value added services" block, not just the total.
- Check whether the discounted period ended (promo lines show an expiry date).
- Look for third-party content/VAS lines - these are removable and often refundable for the first cycle.
- Compare the billing period start/end dates; a first or a change month can be 40+ days.
- Raise the dispute in writing (app or email) so there is a reference, and keep the meter reading/receipt if it is a device plan.
Can du reverse a third-party charge?
Is VAT added on top?
This section is written to answer: bill; invoice; charge; overcharge; high; refund; payment.
Source: verified resources · full guide
Switching a business line from Etisalat to du with the same landline number - what 3 months free really saves
Steps
- Check the landline number and account-name match on the Etisalat bill - the port request must carry identical details.
- Tell the account manager explicitly: migration with number retention, not a new installation - a new install defaults to promo pricing and loses the waiver question entirely.
- Ask for both totals written on the proposal: discounted-12-month vs waiver-12-month, and tick the cheaper one.
- Keep the Etisalat service live until the agreed port date so the internet does not dip during cutover.
- If Etisalat is still inside its minimum term, read their cancellation terms before scheduling.
Does the landline number actually stay the same?
Can I get the discount AND 3 months free?
This section is written to answer: landline migration; number port; etisalat switch; fixed line waiver; business internet.
Source: verified resources · full guide
Also asked - answered from the same verified data
how to deactivate caller tune in du sim?
how to activate botim in du prepaid?
how to set up du view in android tv?
Plans that fit this situation
| Plan | From | Speed | Contract | Included | |
|---|---|---|---|---|---|
| du Home Wireless Plus | AED 159 /mo | 5G up to 500 Mbps | 12 months | Unlimited national data | Get my price |
| du Home Wireless Entertainment | AED 206 /mo | 5G, streaming-tier router | 12 months | Unlimited + entertainment apps | Get my price |
| du Home Wireless Gaming | Quote per address | 5G gaming router, lower ping | 12 months | Unlimited + game passes add-ons | Get my price |
| du Home Starter (Fibre) | AED 389 /mo | 250-500 Mbps | 24 months | Unlimited fibre | Get my price |
| du Home Advanced (Fibre) | Quote per address | up to 1 Gbps | 24 months | Unlimited fibre + TV tier | Get my price |
| du Home Ultimate (Fibre) | Quote per address | up to 2.5-10 Gbps tiers listed | 24 months | Unlimited + premium TV + mesh | Get my price |
| du TV / TV packages | Varies by package | - | 12-24 months | Sports, OSN, streaming add-ons | Get my price |
| du Power Plans (postpaid) | AED 125 /mo | 5G data incl. | 12 months | Data + flexi minutes + Wi-Fi UAE | Get my price |
| Plan | Monthly | Months | Total over term | |
|---|---|---|---|---|
| du Home Wireless Plus | AED 159 | 12 | AED 1,908 | Verify total |
| du Home Wireless Entertainment | AED 206 | 12 | AED 2,472 | Verify total |
| du Home Wireless Gaming | price rendered per address - we verify it live for you | Get my price | ||
| du Home Starter (Fibre) | AED 389 | 24 | AED 9,336 | Verify total |
| du Home Advanced (Fibre) | price rendered per address - we verify it live for you | Get my price | ||
| du Home Ultimate (Fibre) | price rendered per address - we verify it live for you | Get my price | ||
| du TV / TV packages | price rendered per address - we verify it live for you | Get my price | ||
| du Power Plans (postpaid) | AED 125 | 12 | AED 1,500 | Verify total |
| du prepaid (135 / Easy) | price rendered per address - we verify it live for you | Get my price | ||
Figures are arithmetic on the published tier price; they exclude installation, device instalments and any promo credit specific to your account. Confirm the number for your account before you sign.
Checklist before you contact support
- Screenshot the quoted price with its date before signing
- Ask which month the promo ends and what the line becomes then
- Confirm activation and installation fees as separate lines
- Check whether VAT is included in the quoted figure
- Keep the signed proposal - it outranks any chat promise
Mistakes that cost people money
- Treatin "starting from" prices as your price
- Forgetting the promo reverts without a letter
- Comparing monthly plans without adding activation
What to send us on WhatsApp
For "Du botim package - the real 2026 prices, line by line" specifically, lead with the symptom and the address - the rest is context a reader of this guide already has.
- Your account number and whether you are inside a contract term
- A photo of the router lights, and your last bill if money is the question
- What is broken or what you want, in one line
- Your emirate and building/unit (not just the area name)
- Whether you are on fibre or a wireless unit, and the router model if you know it
Keep reading
How this page was built
Plan names, prices and offer wording are read from verified resources, checked on 2026-09-12 20:27 UTC. Procedures follow the du Help Center articles named under each section. Demand figures - the search volumes in the tables - come from a licensed UAE search-demand dataset, which is where the "real searches" phrasings are taken from. Where a number depends on your address, your wall box or your contract start, the page says a quote is needed instead of estimating it. Nothing on this page is scraped from an aggregator or copied from another comparison site. Applied to Du botim package - the real 2026 prices, line by line.
Where to check it yourself
These pages belong to the operator and the regulator - open them side by side with your own bill or app before acting on anything here.
Verify this yourself in two minutes
- Prices and inclusions: the operator's own plan page for your emirate, then the same figure on the order form you signed.
- Your line state: the My du app - Account > Services shows suspension, bar, data cap and contract end.
- Faults in your area: My du app > Support > Outage status, or 155 from a du mobile (free).
- Anything regulatory (billing disputes, escalation): TDRA - your complaint must cite the ticket number du gave you, dated.
If a number on this page and a number in your app disagree, the app wins - and we would like to know: WhatsApp us the screenshot and we correct the page.