Home / Long guides / Du data deactivation code explained properly, … published 2026-07-13 · updated 2026-07-16
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Du data deactivation code explained properly, with the numbers attached

Deactivation Code: *135# is the primary code for du data options. Access the menu to select daily or monthly plans, including the 50 AED monthly offer or daily social packages. Check your remaining balance by sending 'Balance' or 'Bal' to 1355. Always confirm specific plan details in the app before purchasing.

1,639 words10 sections7 min readUpdated 2026-10-03
Activating a new line or package: the code, the waiting window and what blocks it
Quick answer
Deactivation Code: *135# is the primary code for du data options. Access the menu to select daily or monthly plans, including the 50 AED monthly offer or daily social packages. Check your remaining balance by sending 'Balance' or 'Bal' to 1355. Always confirm specific plan details in the app before purchasing.

Answer checked September 2026.

Asked 20/mo as “du data deactivation code”.

"du data deactivation code" - the straight du answer, with the published pages it was checked against, so you can verify every figure instead of trusting a summary.

Who ranks for this search in the UAE: e, u, s, ., a. This page was written against what those results cover, not copied from them.

This guide answers: how to activate du sim; du sim activation; du sim card activation; how to activate du tourist sim. Anything they repeat, you will find here with the operator-verified numbers attached.

Plan data checked against verified resources on 2026-09-12 20:27 UTC · verified search data for demand figures.

Real searches this guide answers

QuerySearches/monthDifficulty
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how to activate du tourist sim26019
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From verified search-demand data. These are the phrasings this page is written to answer, not a tag cloud.

Du data deactivation code explained properly, with the numbers attached - what decides it

This phrasing sits inside a cluster with 152 related UAE queries - the busiest measured at 1,000 searches a month. That matters: a page written for one exact wording answers faster than a generic category page.

The answer changed twice in the last year (tiers and the business bundles), so anything older than the checked stamp on this page is a suspect. The snapshot date at the top is part of the claim.

The recurring sections across those pages are: license services; accounting & bookkeeping; what you need:; 📦 tourist sim features (du):. Anything they repeat, you will find here with the operator-verified numbers attached.

Activating a new du SIM or line

Activation is an identity step, not a technical one: the SIM is live once the Emirates ID/passport check clears, and most "SIM not working" tickets are an unregistered line or a locked device.

Steps

  1. Register with Emirates ID (residents) or passport (visitors) at a store, kiosk or through the app.
  2. Insert the SIM, restart the phone, wait for the network SMS - that is the activation signal.
  3. For a postpaid number transfer, complete the port request with the losing operator details.
  4. If the phone shows "no service", test the SIM in another handset to separate device from line.
  5. Visitors: a tourist line has a fixed life; extend or convert before it expires.
How long does du SIM activation take?
Minutes when the ID check passes; longer if the identity record needs manual review.
Can I activate without visiting a store?
eSIM and app-based activation exist for eligible customers.

This section is written to answer: activate; activation; sim; register; emirates id.

Source: verified resources · full guide

Getting a new du line installed

Fibre needs an engineer and an OLT port at your building; 5G home wireless needs neither. Knowing which you are getting sets the expectation - a wireless plan is usable the evening it arrives, fibre is a scheduled visit.

Steps

  1. Confirm the address is serviced (we can check; the out-zone list matters for offers).
  2. Choose fibre if the building is wired - self-install 5G if it is not, or you are renting short-term.
  3. Book the visit with someone present and building access sorted; NOC delays are usually about access, not labour.
  4. Test every room on day one and log the numbers before you sign off - that becomes your baseline.
  5. Ask what is included: router model, TV box, installation fee, activation charge.
How fast can du install fibre?
Days, if the building is passed; weeks if a new drop is needed. Wireless can be same-day.
Is installation free?
Promotions often waive it; otherwise an activation/installation charge applies .

This section is written to answer: install; activation; booking; technician; setup.

Source: verified resources · full guide

Switching a business line from Etisalat to du with the same landline number - what 3 months free really saves

When you move a business fixed line from Etisalat to du and keep the existing landline number, there are two pricing routes: the promotional discounted price printed on the current application form, or 3 months free at standard (non-discounted) monthly price. The waiver cannot be stacked on top of the discount - it is an either/or choice on the same order. The counterintuitive part: a bundle discounted 40 percent for only 3 months can still cost MORE over a year than 3 completely free months at standard price (e.g. Starter Ultra 12m: promo totals 5,389.20 vs 4,491 with the waiver). The plan finder on this site's business page computes both totals from the live form figures for the exact plan and emirate you pick.

Steps

  1. Check the landline number and account-name match on the Etisalat bill - the port request must carry identical details.
  2. Tell the account manager explicitly: migration with number retention, not a new installation - a new install defaults to promo pricing and loses the waiver question entirely.
  3. Ask for both totals written on the proposal: discounted-12-month vs waiver-12-month, and tick the cheaper one.
  4. Keep the Etisalat service live until the agreed port date so the internet does not dip during cutover.
  5. If Etisalat is still inside its minimum term, read their cancellation terms before scheduling.
Does the landline number actually stay the same?
Yes - the 3-months-free option is tied to same-number porting; a brand-new line goes through normal promo onboarding instead.
Can I get the discount AND 3 months free?
No - one or the other on the same order form. Compare the 12-month totals; for the flat-rate Pro plan the waiver is unambiguous, for deep short promos it can go either way.

This section is written to answer: landline migration; number port; etisalat switch; fixed line waiver; business internet.

Source: verified resources · full guide

Also asked - answered from the same verified data

how can i activate my du sim card?
Activation is an identity step, not a technical one: the SIM is live once the Emirates ID/passport check clears, and most "SIM not working" tickets are an unregistered line or a locked device. full guide
how can i deactivate du sim?
Fibre needs an engineer and an OLT port at your building; 5G home wireless needs neither. Knowing which you are getting sets the expectation - a wireless plan is usable the evening it arrives, fibre is a scheduled visit. full guide
how do i activate my du sim card?
When you move a business fixed line from Etisalat to du and keep the existing landline number, there are two pricing routes: the promotional discounted price printed on the current application form, or 3 months free at standard (non-discounted) monthly price. The waiver cannot be stacked on top of t full guide

What it actually costs over the contract

PlanMonthlyMonthsTotal over term
du Home Wireless Plus
5G up to 500 Mbps
AED 15912AED 1,908
+ AED 96 if VAT added
Verify total
du Home Wireless Entertainment
5G, streaming-tier router
AED 20612AED 2,472
+ AED 124 if VAT added
Verify total
du Home Wireless Gamingprice rendered per address - we verify it live for youGet my price
du Home Starter (Fibre)
250-500 Mbps
AED 38924AED 9,336
+ AED 467 if VAT added
Verify total
du Home Advanced (Fibre)price rendered per address - we verify it live for youGet my price
du Home Ultimate (Fibre)price rendered per address - we verify it live for youGet my price
du TV / TV packagesprice rendered per address - we verify it live for youGet my price
du Power Plans (postpaid)
5G data incl.
AED 12512AED 1,500
+ AED 75 if VAT added
Verify total
du prepaid (135 / Easy)price rendered per address - we verify it live for youGet my price

Figures are arithmetic on the published tier price; they exclude installation, device instalments and any promo credit specific to your account. Confirm the number for your account before you sign.

Checklist before you contact support

Mistakes that cost people money

What to send us on WhatsApp

For "Du data deactivation code explained properly" specifically, lead with the symptom and the address - the rest is context a reader of this guide already has.

  1. Your account number and whether you are inside a contract term
  2. A photo of the router lights, and your last bill if money is the question
  3. What is broken or what you want, in one line
  4. Your emirate and building/unit (not just the area name)
  5. Whether you are on fibre or a wireless unit, and the router model if you know it

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How this page was built

Plan names, prices and offer wording are read from verified resources, checked on 2026-09-12 20:27 UTC. Procedures follow the du Help Center articles named under each section. Demand figures - the search volumes in the tables - come from a licensed UAE search-demand dataset, which is where the "real searches" phrasings are taken from. Where a number depends on your address, your wall box or your contract start, the page says a quote is needed instead of estimating it. Nothing on this page is scraped from an aggregator or copied from another comparison site. Applied to Du data deactivation code explained properly, with the numbers.

About this page

Written by Tasleem Akhtar, Senior Telecom Advisor. Independent service: we are not du or Etisalat, we do not sell your data, and we never route you into a call queue. Figures are read from the public operator pricing and help pages, then a person checks your address, your bill and your router lights before you commit to anything.

Where to check it yourself

These pages belong to the operator and the regulator - open them side by side with your own bill or app before acting on anything here.

Verify this yourself in two minutes

If a number on this page and a number in your app disagree, the app wins - and we would like to know: WhatsApp us the screenshot and we correct the page.