Home / e& / e& contact: 101 support, business 800 5800, … published 2026-05-04 · updated 2026-05-07

Contact e&

By Tasleem Akhtar | Senior Telecom Advisor | Updated 2026-05-07

The operator’s own channels - personal, business, apps and online payment.

Personal support

Call 101 from any e& line.
24/7 live chat inside the e& UAE app (iPhone) and e& UAE app (Android) - accounts, recharge, bills, add-ons, EID renewal.
Pay online: the e& self-care payment entry (bills, autopay setup).
Official site: eand.ae.
Branches: the official e& store locator, by emirate.

Call 800 5800 - or open the business support page for the e& Business apps.

Escalate properly: the complaint ladder ends at the TDRA, free.

Independent page: the channels below belong to the operator, not to us. To reach TelecomDesk instead: contact us or WhatsApp. Paying? Quick pay.

What is the e& customer care number?

101 from any e& line. Business customers call 800 5800.

Does e& have 24/7 support?

Yes - live chat around the clock inside the e& UAE app, plus the 101 line.

Can I pay my e& bill online?

Yes - the e& self-care payment entry handles bills and autopay setup, no branch visit.